AI customer support built for startups
Connect your inbox, database, and Stripe.
AI resolves your customer support tickets.
Trusted by fast-growing teams★★★★★
Integrate DB & Stripe
Give our AI read access to your database and Stripe account so it can look up orders, subscriptions, and account data.
Define scenarios
Add instructions for how to handle each type of customer request. Our AI will follow your playbook to a T.
- User wants a refund
- User has trouble logging in with their email
- User wants to change their password
- User reports a bug
Review & Send
Each ticket gets a draft reply based on your scenarios and data. Give feedback on tickets to improve the AI's responses.
Ticket resolved
3 articles & 2 integrations referenced
Letterbook vs. Zendesk
Our AI-native approach beats the traditional helpdesk every time.
| Letterbook | Zendesk | |
|---|---|---|
| How fast can I get started? | AI starts solving tickets in 15 minutes | 2 weeks to hire & train agents, write docs |
| Ticket resolution quality? | Improves significantly with every ticket | Highly depends on the quality of the hire |
| Management overhead? | None | Hours each week in meetings and hiring |
“The AI drafts save us so much time and it gets better over time. CMD+K to write is also a game changer. We have tried Zohodesk, Helpscout and Freshdesk, and Letterbook is by far the most intuitive. Our team loves it.”
A modern support stack that grows with you
Everything you need to handle your support volume as you scale.
Contact center built for speed
Move 5x faster with shortcuts, AI, and a modern UI.
Smart knowledge base
Support scenarios that auto-update as tickets get solved.
Analytics
Track resolution time, automation rate, and customer satisfaction.
Ready to transform your support?
Import your tickets and knowledge base. Get your contact center launched in minutes.
Dawson Chen
Co-founder @ Letterbook
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