Welcome to the Letterbook Blog

Dawson Chen

April 1, 2026

We're excited to launch the Letterbook blog! This is where we'll share product updates, customer support best practices, and a look behind the scenes at how we're building an AI-native support platform.

What to expect

We'll be writing about:

• Product updates — New features, integrations, and improvements as we ship them.
• Customer support tips — Practical advice for startups scaling their support operations.
• AI and automation — How we think about using AI to resolve customer tickets faster and more accurately.
• Company news — Milestones, partnerships, and what's next for Letterbook.

Stay tuned

We have a lot in the works. If you'd like to stay in the loop, book a demo or reach out at hello@letterbook.ai.