# Blog

Product updates, support tips, and more from the Letterbook team.

**Letterbook vs Intercom: Which Is Better for Startups?**

Dawson Chen·April 16, 2026](/content/blog/letterbook-vs-intercom/index.html)

**Letterbook vs Zoho Desk: Which Is Better for Startups?**

Dawson Chen·April 16, 2026](/content/blog/letterbook-vs-zohodesk/index.html)

**Letterbook vs Help Scout: Which Is Better for Startups?**

Dawson Chen·April 14, 2026](/content/blog/letterbook-vs-helpscout/index.html)

**Letterbook vs Freshdesk: Which Is Better for Startups?**

Dawson Chen·April 13, 2026](/content/blog/letterbook-vs-freshdesk/index.html)

**Letterbook vs Zendesk: Which Is Better for Startups?**

Dawson Chen·April 12, 2026](/content/blog/letterbook-vs-zendesk/index.html)

**Why Customer Support Software Is Still Built for the Wrong Buyer**

Dawson Chen·April 10, 2026](/content/blog/support-software-wrong-buyer/index.html)

**How to Hire Your First Customer Service Agent**

Dawson Chen·April 7, 2026](/content/blog/hiring-first-support-agent/index.html)

**State of Customer Support in 2026**

Dawson Chen·April 4, 2026](/content/blog/customer-support-in-2026/index.html)

**Welcome to the Letterbook Blog**

Dawson Chen·April 1, 2026](/content/blog/welcome-to-letterbook/index.html)

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Dawson Chen

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Dawson Chen

Co-founder @ Letterbook

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