Blog
Product updates, support tips, and more from the Letterbook team.
Letterbook vs Intercom: Which Is Better for Startups?
Dawson Chen·April 16, 2026](/content/blog/letterbook-vs-intercom/index.html)
Letterbook vs Zoho Desk: Which Is Better for Startups?
Dawson Chen·April 16, 2026](/content/blog/letterbook-vs-zohodesk/index.html)
Letterbook vs Help Scout: Which Is Better for Startups?
Dawson Chen·April 14, 2026](/content/blog/letterbook-vs-helpscout/index.html)
Letterbook vs Freshdesk: Which Is Better for Startups?
Dawson Chen·April 13, 2026](/content/blog/letterbook-vs-freshdesk/index.html)
Letterbook vs Zendesk: Which Is Better for Startups?
Dawson Chen·April 12, 2026](/content/blog/letterbook-vs-zendesk/index.html)
Why Customer Support Software Is Still Built for the Wrong Buyer
Dawson Chen·April 10, 2026](/content/blog/support-software-wrong-buyer/index.html)
How to Hire Your First Customer Service Agent
Dawson Chen·April 7, 2026](/content/blog/hiring-first-support-agent/index.html)
State of Customer Support in 2026
Dawson Chen·April 4, 2026](/content/blog/customer-support-in-2026/index.html)
Welcome to the Letterbook Blog
Dawson Chen·April 1, 2026](/content/blog/welcome-to-letterbook/index.html)
Ready to transform your support?
Import your tickets and knowledge base. Get your contact center launched in minutes.
7 days free. No credit card.
Dawson Chen
DC
Dawson Chen
Co-founder @ Letterbook
Live
Any questions? I'm online right now.
Join 1:1 Call